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PRI Support Center

Welcome to the PRI Support Center

Welcome to our new support center, powered by Atlassian Service Management!

While not required, you have the option to create a portal account in our support center. This will provide you with an easy and transparent way to track all your reported issues. Otherwise, after initial ticket creation, we will continue all correspondence via email.

If you have task group related questions (such as Audit Criteria and NCR Reponses) please contact the Task Group Staff Engineer. Otherwise, connect to one of our support desks by clicking below.

Featured portals

  • Audit Scheduling

    Support for your audit and scheduling issues.

  • EAN Application

    Support for your EAN application issues.

  • TaskGroup & Accreditation

    Accreditation and Expiration support and inquiries for task group membership.

  • Professional Development

    Support for PRI Training courses and PRI Qualification exams.

Suggested forms

  • Schedule / Reschedule / Cancel in Audit Scheduling

    Includes Initial, Reaccred, Satellite, AQS, Add Scope, VVA, and VCA audits.

  • PRI Auditor in Audit Scheduling

    PRI Auditor ONLY

  • General Information Request in EAN Application

    Have questions? Ask them here.

  • System issue in EAN Application

    Having system difficulties? Let us know so we can investigate.

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